A 50% non-refundable retainer is required to secure your booking. The remaining balance is due prior to content delivery or on the day of your session, depending on the service type.

Payment can be made via [insert accepted payment methods, e.g., credit card, Zelle, PayPal, etc.].

No final content will be delivered until the full balance is paid. Late payments may delay delivery and could result in a late fee.

Content may be delivered with a temporary watermark or copyright notice until final payment is received. Once paid in full, the watermark will be removed and usage rights (as outlined in your package) will be granted.

All rates are subject to change and are only guaranteed once your retainer is received and your contract is signed.

Each content package includes one round of revisions, which must be requested within 3 business days of delivery.

Revisions cover minor adjustments such as cropping, text overlay changes, or basic color edits (if applicable). They do not include full reshoots, major creative direction changes, or re-edits outside of the original scope.

Additional revisions or major changes will be subject to an additional fee and timeline adjustment.

To ensure satisfaction, please provide clear direction and inspiration prior to the shoot or content creation process.

Raw (unedited) images, video footage, or files are not included in any standard package.

I deliver high-quality, professionally edited content that reflects my creative vision and brand standards. Releasing raw files is not standard practice, as they do not represent the final product.

If raw content is specifically requested:

• A raw file release fee will apply

• Raw files are provided as-is with no editing, retouching, or formatting

• Usage rights must be discussed separately and may require additional licensing

Please note: The raw content fee covers access only—not ownership or unlimited usage.

All content created is protected under copyright and remains the intellectual property of the creator unless otherwise agreed upon in writing.

Standard licensing is included with each package and covers:

• Organic use on social media

• Website placement

• Email marketing

• Internal brand use

The following uses are not included in standard licensing unless specified in your package:

• Paid advertising (e.g., Facebook/Instagram ads, boosted posts)

• Print materials

• Whitelisting or influencer dark posting

• Repurposing for new campaigns or platforms

If you’d like to use the content for advertising or commercial purposes, extended licensing can be added on for an additional fee. Custom usage rights can be tailored to fit your marketing needs and goals.

Clients are responsible for providing all products required for the project. Please ensure items are delivered in new, photo-ready condition with any necessary packaging, branding elements, or usage instructions included.

Shipping & Handling:

• Products must be received by the agreed-upon date to avoid delays in production or delivery.

• Shipping costs to the creator are the responsibility of the brand unless otherwise arranged.

• If the return of products is required, prepaid return labels must be provided at the time of shipment.

Product Returns:

• Products will be kept for up to 14 days after content delivery unless a different arrangement is made in advance.

• If no return label is provided within that timeframe, the product may be discarded, donated, or retained for portfolio use.

Please note: Content production will not begin until all products are received in full.

All final content will be delivered digitally via Pixieset, depending on the type of project.

Files will be high-resolution and optimized for your intended use (e.g., social media, website, or print). If specific formats or dimensions are needed, please let me know before delivery.

Raw files are not included unless previously agreed upon and a raw content fee has been added.

Your Pixieset gallery will remain available for a minimum of 14 days. Some packages may include a longer access window, which will be outlined in your service details. Please download and back up all content within the availability period, as access may be removed after that time.

Reshoots are not included in standard packages and will only be considered in the case of an error on my part (e.g., technical issues or failure to follow the agreed-upon creative direction).

Reshoots requested due to:

• A change in creative direction after content has been delivered

• Client dissatisfaction based on subjective preferences

• Late delivery of products or incomplete information

…will require a new booking and additional fee.

To avoid the need for a reshoot, please provide clear direction, brand assets, and any necessary details prior to the shoot. I’m happy to work with you on a creative outline beforehand to ensure alignment.

• Cancellations made more than 7 business days in advance will not owe the remaining balance, but the retainer is non-refundable.

• Cancellations made within 7 business days of the scheduled shoot or delivery date may be subject to a cancellation fee of up to 100% of the total project cost, depending on how much work has already been completed.

Rescheduling:

• One reschedule is allowed with at least 5 business days’ notice and must be rebooked within 30 days.

• Additional reschedules will require a new retainer and are subject to availability.

Late Product Arrivals:

• If products arrive late and impact the agreed-upon timeline, the project may need to be rescheduled, which could delay delivery or require a new booking.

• If content cannot be created due to product delays, the project may be canceled without refund of the original retainer.

For Long-Term or Retainer Clients:

• If cancellation occurs mid-agreement, any work completed up to that point will be billed accordingly.

• Remaining monthly retainers are non-refundable once that month’s work has begun, but future months can be canceled with 14 days’ written notice.

Please communicate any changes or delays early to avoid fees and ensure a smooth project flow.

All project communication will be handled via email to ensure clarity, proper documentation, and organized timelines. Please allow up to 48 business hours for responses, though I always aim to reply sooner.

For faster updates or quick check-ins, limited communication may also take place through approved platforms (such as Instagram DMs or client portals), but all final decisions, approvals, and deliverables must be confirmed via email.

Office hours are typically Monday–Friday, 10 AM – 5 PM MST. Messages sent outside of these hours will be responded to on the next business day.

Clear communication ensures an efficient and successful collaboration—I appreciate your understanding and professionalism throughout the process.

Turnaround times for content delivery are based on the specific package selected and will be outlined clearly at the time of booking.

Typical delivery windows:

• UGC & Branded Content: 7–14 business days

• Photography Projects: 7–21 business days

• Rush Delivery: Available upon request for an additional fee

Business days do not include weekends or holidays. Turnaround time begins once all required materials (e.g., products, briefs, inspiration, payment, signed contract) are received.

Delays in providing necessary items may result in a postponed delivery timeline. I’m committed to delivering high-quality work on schedule and appreciate timely communication to keep everything on track.

For influencer partnerships, posting timelines and deliverables will be clearly outlined and agreed upon before content creation begins.

Posting Terms:

• Posting dates will be scheduled based on mutual agreement and campaign deadlines.

• All content must be approved by the brand (if required) before posting.

• I reserve the right to decline posting if the product/service does not align with my audience or values, even after content is created.

• If no specific date is required, posts will be shared within 7–14 business days of content approval or delivery.

Usage Rights:

• Unless otherwise agreed upon, posts remain live on my platform for a minimum of 30 days.

• Content may not be used for paid ads, whitelisting, or repurposing without a separate licensing agreement.

If you’d like your campaign featured during a specific launch or trend window, please communicate this during the booking process to ensure proper scheduling.